Guest Information
Our front desk and ski concierge arrange rentals, tickets, lessons and transfers for guests — usually at better rates than buying on the day. Call 604-932-0990 or email us and we'll set it up.
Skis, snowboards and winter gear in season; mountain bikes through the summer. We work with Whistler rental shops who hold guest rates for us, and some will fit you out at the lodge rather than in a queue in the village.
Ask the front desk for current partners and rates.
Winter lift tickets for Whistler Blackcomb, plus summer sightseeing passes and Whistler Mountain Bike Park passes — including the Peak 2 Peak gondola between the two mountains.
Buy through the front desk before your first morning and skip the ticket window.
Whistler Blackcomb Snow School runs programs for every age and ability — children's programs from the youngest beginners through teens, adult group lessons, private coaching and advanced steep-skiing clinics.
Tell us ages and ability levels and we'll book the right program.
Scheduled coach services run between Vancouver International Airport (YVR), downtown Vancouver and Whistler Village year-round, and private transfers are available. The drive is roughly two hours along the Sea-to-Sky Highway.
We can book your airport transfer in both directions.
Beyond the lifts: dining reservations around the village, heli-skiing, snowmobiling and backcountry tours in winter, jet boating, canoeing, ziplining and golf once the snow goes.
Ask at the desk — there is someone there around the clock.
Free ski valet for guests. Leave your skis or board with us overnight instead of carrying them up — they'll be ready when you head out.
Included with your stay.
The front desk is open 24 hours a day, 365 days a year. Call ahead and everything can be waiting when you arrive.
